Privacy Policy

1. Introduction

Welcome to Zeno Reach, the public-facing brand of UPSPARK IT SOLUTIONS LLC ('Company,' 'we,' 'us,' 'our'). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zenoreach.com (the 'Site').

Please read this policy carefully. By using this Site, you consent to the data practices described in this statement.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personally Identifiable Information (PII): Information such as your name, email address, and telephone number that you voluntarily give to us when you fill out a contact form or book a meeting.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Cookies and Tracking Data: We may use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries and fulfill your requests for our services.
• Send you marketing and promotional communications that we believe may be of interest to you, with your consent.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us using the details below.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

UPSPARK IT SOLUTIONS LLC

B-324, Alquoz 3rd, Al Quoz

Dubai, United Arab Emirates

Email: contact@zenoreach.com